Entergy New Orleans is committed to providing reliable service to our customers by investing in transmission projects that help strengthen the electric grid and reduce the risk of outages. Recent efforts in Mid-City, Gentilly, and New Orleans East reflect that commitment with crews completing major upgrades to our transmission and distribution lines.
At Entergy New Orleans, our commitment to strengthening the electric grid and protecting our communities took a significant step forward as we officially launched the first phase of projects of our city-wide Resilience Plan.
May 12-16 marks National Infrastructure Week, but for Entergy employees, it seems like the observance is celebrated daily.
As part of Entergy New Orleans’ commitment to strengthening reliability and our relationship with our community, we recently conducted comprehensive walk-downs in each New Orleans council district. Led by teams of customer service managers, line workers, and representatives from the Energy Smart program, the walk-downs proactively addressed infrastructure needs across our service area.
A reliable power grid is not just a convenience—it's a necessity. Recognizing this, Entergy New Orleans has spent years making significant improvements to our power delivery infrastructure, an effort that has demanded considerable investment and strategic foresight.
Recent data shows Entergy’s work to prevent power outages from occurring is on an upward trajectory across its service territory in Louisiana, with the company achieving a remarkable 22% statewide improvement in electric service reliability from 2022 to 2023.
On Saturday, April 13, Entergy New Orleans moved a new high voltage power transformer into the Curran Substation in New Orleans East to improve reliability in the area.
The company has developed the most comprehensive energy grid upgrade plan in the city’s history.
Entergy New Orleans crews stay prepared for severe weather year-round and are constantly on the look-out for ways to improve our system’s resilience.
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